Benefits
Earn 3% Back
Earn 3% in Rewards on qualifying parts and labor and use your Rewards toward future visits.
Refer & Reward
Share Concierge Auto Works with someone you know. They receive a $25 Referral Gift Card, and you earn $25 in Rewards after their first qualifying visit.
Share Your Rewards
Want to help someone else with their vehicle? You can transfer up to $50 in Rewards to another customer.
Keep Your Rewards Active
Keep visiting Concierge Auto Works and your Rewards stay active. Rewards expire after 12 months of inactivity.
Easy Online Access
Check your Rewards balance, view your benefits, and send Referral Gift Cards through your online Loyalty Account.
Rewards Balance Lookup
Frequently Asked Questions
How do I earn Loyalty Rewards?
Earn 3% in Rewards on qualifying parts and labor when you visit Concierge Auto Works.
Your Rewards are automatically tracked and can be used toward future qualifying service and repairs.
How do I check my Rewards?
Enter the phone number associated with your account into the Rewards Balance Lookup above.
Once your account is found, click “View My Benefits.”
A one-time password will be sent to your cell phone. Enter that code to access your Customer Loyalty Account Pages.
How does the Referral Program work?
Refer someone new to Concierge Auto Works and they receive a $25 Referral Gift Card.
After they complete their first qualifying visit, you receive $25 in Loyalty Rewards.
How do I refer someone?
Start by looking up your Rewards, then click “View My Benefits.”
Enter the one-time password sent to your phone to access your Customer Loyalty Account Pages. From there, select the referral option and follow the prompts to send a Referral Gift Card.
Can I transfer my Rewards to someone else?
Yes. You may transfer up to $50 in Rewards to another customer.
To transfer Rewards, call Concierge Auto Works and speak with a Service Advisor, who can help you complete the transfer.
When do my Rewards expire?
Rewards expire after 12 months of inactivity.
Each qualifying visit keeps your account active.
Do business and fleet customers earn Loyalty Rewards?
Business and fleet customers are not currently included in the Loyalty Rewards program.
Do customers marked Do Not Market receive Loyalty Rewards?
No. Customers marked Do Not Market do not receive Loyalty Rewards.
Do complimentary promotional offers have special conditions?
Complimentary promotional offers are provided at no cost to the recipient. They are not purchased gift cards, do not represent deposited or stored funds, and have no cash value. These offers cannot be redeemed for cash, sold, or transferred.
Each promotional offer is subject to its stated expiration date and any eligibility, service, or redemption requirements disclosed with the offer. Promotional offers may not be combined with other discounts or promotions unless otherwise stated.
Can I donate my Rewards to a local charity?
Yes. During participating charity campaigns, you can donate your available Rewards to local organizations supported by Concierge Auto Works.
Start by looking up your Rewards, then click “View My Benefits.” From your Customer Loyalty Account Pages, you can view participating charities and available donation opportunities.
Are there special offers from local partner businesses?
Yes. Concierge Auto Works may partner with local businesses to provide additional offers and benefits to Loyalty Rewards members.
Start by looking up your Rewards, then click “View My Benefits.” From your Customer Loyalty Account Pages, you can view available Local Business Deals and participating partner businesses.